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ISO 9001:2015 consultancy

ISO 9001:2015 consultancy

What is ISO 9001:2015?

ISO is the word that represents the International Organization for Standardization. It is the worldwide federation of national standards bodies for approximately 140 countries. The ISO 9000 family of Standards was developed to assist organizations of all types and all sizes to implement and operate an effective Quality Management System (QMS). It is made up of four core standards.

ISO 9000 – Fundamentals and vocabulary, Describes the fundamentals of a QMS and specifies the terminology for QMS.

ISO 9001 – Quality Management Systems – Requirements, Specifies the requirements for a QMS where an organization needs to demonstrate its ability to provide products that meet customer requirements and aims to enhance customer satisfaction.

ISO 9004 Quality Management Systems – Guidelines for performance improvements. This follows the format and structure of ISO 9001 Quality management Systems – Requirements.

ISO 19011 Guidelines for Management Systems Auditing, provides guidance on all Management Systems.

Benefits of ISO 9001?

This standard is based on a number of quality management principles including a strong customer focus, the motivation and implication of top management, the process approach and continual improvement. Using ISO 9001:2015 helps ensure that customers get consistent, good quality products and services, which in turn brings many business benefits.

The Results of Certification to ISO 9001
  • Well defined and documented procedures improve the consistency of output.
  • Quality is constantly measured
  • Procedures ensure corrective action is taken whenever defects occur.
  • Defect rates decrease
  • Defects are caught earlier and are corrected at a lower cost.
  • Defining procedures identifies current practices that are obsolete or inefficient.
  • Documented procedures are easier for new employees to follow.
  • Organizations retain or increase market share, increasing sales or revenues

The Ongoing Benefits of ISO 9001 Certification

A well designed and implemented Quality Management System, based on ISO 9001 has been shown to provide organizations with the following benefits:

  • You will have consistent, repeatable processes and a common system.
  • You will have fewer problems with failures in service or product quality.
  • You will have fewer problems with failures in service or product quality.
  • Your people know what to do and how you want it done.
  • You will have more business, because you can sell to new markets or having the endorsement will distinguish you in the marketplace.
  • You'll know more quickly if things are going wrong, and where; you stop spending money or wasting time on the same old problems. Many problems will disappear because you know how to prevent them; if they do come up, you'll know how to fix them faster.
  • Better management control and reporting - which means that you know how your business is doing.

Some of the benefits to your organisation:
  • Provides senior management with an efficient management process
  • Sets out areas of responsibility across the organisation
  • Mandatory if you want to tender for some public sector work
  • Communicates a positive message to staff and customers
  • Identifies and encourages more efficient and time saving processes
  • Highlights deficiencies
  • Reduces your costs
  • Provides continuous assessment and improvement
  • Marketing opportunities

Some of the benefits to your customers:
  • Improved quality and service
  • Delivery on time
  • Right first time attitude
  • Fewer returned products and complaints
  • Independent audit demonstrates commitment to quality

Our Scope of Consultancy

ISO Gap analysis

We conduct a 360 degree appraisal of current systems and operations of your organization to identify gaps in current management system versus requirement of the particular ISO standard. On the basis of gap analysis, implementation plan is prepared.

ISO Training

We provide one of the most complete suite of training for various ISO standards covering awareness training, documentation training, implementation training, internal auditor training.

ISO Establishmentation and Implementation

We guide / mentor / assist your organization with achieving the required level of documentation compliance for the ISO standard under implementation.

  • Policy
  • Objectives
  • Management programme
  • Manual
  • Procedures / SOPs / Work Instructions / flow charts
  • Formats / templates / checklists / logs

We make sure that these are designed in the most optimum manner to make sure that the system does not become complex and document intensive. Our documents will create the best possible balance between level of documentation and ease of implementation. They will be 100% user friendly and easy to implement. We assist in effective implementation of these documents to ensure that an effective and fully compliant management system is implemented in your organization. This involves one to one coaching / mentoring or a group / departmental training.

Conducting Internal audit

We ensure that internal audit is conducted by your team under our supervision for the first time or else we can conduct the internal audit for your organization. We make sure that the internal audit process becomes value adding activity and not just routine process.

Pre-assessment audit

Pre assessment audit is conducted by our organization to ensure that the ISO implementation is effective and all the required level of compliance is achieved. Our pre assessment audit is a tool that provides confidence to the organization to go for the certification audit. We also assist the organization in closing the findings of the pre assessment audit with effective correction and corrective action.

Assistance in External Body Audit

Our expert ISO consultants will provide you input and on site assistance if required to create the required level of comfort and confidence for your organization by being on site with you and your team at the time of audit. We make sure that the stage 1 and stage 2 audit processes get completed easily and smoothly. If required we provide post audit assistance to complete the audit formalities and ensure that you receive the ISO certificate in time.

Our ISO consultants provide unique, effective, easy to understand, easy to implement and quick ISO implementation solutions so that the ISO certification process does not become a resource drain but rather resource enhancer.

How can we helps to get ISO 9001?

  • Mars Consultants will communicate the date of visit of our consultant to the client by sending SMS at every week en
  • Mars Consultants shall appoint Consultant who shall be responsible for quality and effective implementation of system
  • Mars Consultants shall provide detailed Visit report / Gap Analysis report for every visit
  • Mars Consultants shall provide visits based on the need and status of the system.
  • All activities shall be completed as per the target dates set during visiting dates of consultants.